Issue Description:
A "No compatible hardware found" error message appears when attempting to install the ATI Catalyst drivers directly from the AMD download home page for the:
- ATI Radeon HD 4xxx series of AGP graphics cards
- ATI Radeon HD 3xxx series of AGP graphics cards
- ATI Radeon HD 2xxx series of AGP graphics cards
All published AMD drivers have passed Microsoft's WHQL certification tests. A WHQL driver for the above mentioned products is not currently available.
Recommendation:
A hotfix has been created to help resolve the following issues:
- Problems with DirectX and ATI Radeon HD 4xxx, ATI Radeon HD 3xxx or ATI Radeon HD 2xxx series of AGP graphics cards.
- "No compatible hardware found" error message when installing ATI Catalyst drivers directly from the AMD download home page
Note! This driver is provided as is and is not supported by AMD. It has not completed full AMD testing, and is only recommended for users experiencing the particular issue described above.
For detailed instructions on how to install the latest graphics drivers, refer to:
- Article GPU-33 for a Windows 7 based system
- Article GPU-1 for a Windows Vista based system
- Article GPU-2 for a Windows XP / Windows 2000 based system
Applicable Products:
The issue applies to the following products:
Graphics Cards:
- ATI Radeon HD4xxx series of AGP products
- ATI Radeon HD3xxx series of AGP products
- ATI Radeon HD2xxx series of AGP products
Operating System:
- Windows 7 32-bit Edition
- Windows 7 64-bit Edition
- Windows Vista 32-bit Edition
- Windows Vista 64-bit Edition
- Windows XP Professional
- Windows XP Home Edition
- Windows XP Media Center Edition
- Windows XP Professional x64 Edition
It is highly recommended to always use the most recent driver version available.
Do not forget to check with our site as often as possible in order to stay updated on the latest drivers, software and games.
Try to set a system restore point before installing a device driver. This will help if you installed a wrong driver. Problems can arise when your hardware device is too old or not supported any longer.
